Política de envío

Shipping & Return Policy

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Free Shipping

At EverBloom, we proudly offer FREE shipping on all orders, with no minimum purchase required.

Our goal is to ensure that your order arrives safely and efficiently.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

During periods of high demand, promotional events, or holidays, processing times may be slightly extended.

Estimated Delivery Times

Delivery times vary depending on your location:

  • United States: 7–15 business days

  • Canada: 7–15 business days

  • United Kingdom: 7–15 business days

  • Europe: 8–18 business days

  • Australia & New Zealand: 8–18 business days

  • Rest of the World: 10–25 business days

Please note that these are estimated delivery times and may be affected by customs procedures, weather conditions, carrier delays, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number so you can monitor your package's journey.

30-Day Satisfaction Guarantee

Your satisfaction is our priority.

If you are not completely satisfied with your purchase, you may request a return or refund in accordance with the terms outlined below.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

  • The item must be in its original condition.

  • The item must not be damaged due to misuse or negligence.

  • Original packaging is preferred whenever possible.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or if you receive the wrong item, please contact us within 7 days of delivery.

To help us resolve the issue quickly, we may request:

  • Photos of the product.

  • Photos of the packaging.

  • Your order number.

After reviewing the claim, we may offer one of the following:

  • A free replacement.

  • A full refund.

  • Store credit.

Refunds

Once your return request has been approved, refunds will be issued to the original payment method used for the purchase.

Depending on your payment provider or bank, refunds typically appear within 5–10 business days.

Lost Packages

If your order has not arrived within a reasonable period beyond the estimated delivery date, please contact us.

We will investigate the shipment and, if necessary, provide:

  • A free replacement shipment.

  • A full refund.

Order Cancellations

Orders may be canceled within 12 hours of purchase.

Once an order has been processed or shipped, cancellations can no longer be guaranteed.

Contact Us

If you have any questions regarding shipping, returns, or refunds, please contact us:

Email: everbloompoint@gmail.com

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM

Our Commitment

At EverBloom, we are committed to providing high-quality products, free worldwide shipping, and outstanding customer service.

If you experience any issues with your order, our team will do everything possible to make it right.